We work directly with small businesses at Venice Mainstreet and follow the business’s store policies for products they sell. On every product, there is a “Shipping & Return Policy” tab that outlines the seller’s policies for that product. An example is below:
Please contact the business directly first if you need assistance. However, if you are having any problems at all or need to request a refund, we have you covered! Please visit our Customer Support page and submit a request for assistance.